Senoko Energy offers one of the most competitive rates for the open electricity market price plans. Moreover, its excellent customer service assures you that you will be working together with the right company. In fact, as a satisfied customer, I have been using Senoko Energy’s services since 2022. With this in mind, let’s look at the open electricity market price plans that Senoko Energy offers and how it can fit into your household’s needs.

🎁 Use my referral code, LFSBFXNC and you will enjoy a $20 bill rebate for any electricity price plans that you sign up with Senoko Energy.

Table of Contents:

1. Market Comparison
2. Open Electricity Market Retailer Rating
3. Public Review
4. Customer Service
5. Fixed Price Plans
6. Discount off the Regulated Tariff Plans
7. Timing-Based Plan
8. Promotions
9. My Evaluation
10. How to Sign Up

Disclosure: This post contains a referral code. I may receive a commission when you use my referral code to sign up. There is no additional cost to you. You will receive a $20 referral bonus. I only recommend products or services that meet my needs and expectations.

One Minute Summary:

• Use my referral code, LFSBFXNC to enjoy a $20 bill rebate for any electricity price plans that you sign up with Senoko Energy.
• At this time, Senoko Energy is one of the electricity retailers that offers the cheapest rates for the standard fixed price plans.
• Depending on your perception towards the energy cost outlook, you may choose to sign up for either a 12-month, 24-month, or a 36-month fixed price plan.
• If you want certainty in paying lesser than the regulated tariff, opt for one of the two discount off the regulated tariff plans.
• If your electricity usage is fairly consistent throughout the day and night, you may opt for LifeSavvy24, a plan that charges you base on the usage timing.

Part 1: Market Comparison

To begin with, let’s go through the results from the latest open electricity market retailers comparison. At this time, Senoko Energy is one of the electricity retailers that offer the cheapest electricity rate for the following categories:

• 12-Month Standard Fixed Price Plan at 28.67 cents/kWh
• 24-Month Standard Fixed Price Plan at 27.68 cents/kWh
• 36-Month Non-Standard Fixed Price Plan at 27.47 cents/kWh

It is also the only electricity retailer that offers a fixed discount of 1.635 cents/kWh off the regulated tariff.

Part 2: Open Electricity Market Retailer Rating

Since October 2019, Energy Market Authority has been conducting a Customer Satisfaction Survey on an ongoing basis. This is with the intention to better understand consumers’ experiences in the Open Electricity Market. Additionally, the survey helps to determine how satisfied the consumers are with their electricity retailer. For this purpose, the electricity retailers are rated using a 5-point rating scale. At this time, there are ten electricity retailers and this is the general sentiment from the public:

• 3.5 Stars: Keppel Electric Pte Ltd
• 4 Stars: Geneco (by Seraya Energy Pte Ltd); PacificLight Energy Pte Ltd; Union Power Pte Ltd
• 4.5 Stars: Diamond Electric Pte Ltd, Sembcorp Power Pte Ltd; Senoko Energy Supply Pte Ltd; Tuas Power Supply Pte Ltd
• 5 Stars: Sunseap Energy Pte Ltd
• No Rating: Flo Energy Singapore Pte Ltd

Given that high 4.5 Stars rating, it is assuring to know that most consumers are satisfied with Senoko Energy.

Part 3: Public Review

Next, a quick search on Google shows that Senoko Energy is relatively well received by the public. Altogether, there were a total of 455 Google reviews with an average rating of 4.1 stars. Senoko Energy has also garnered close to 800 reviews on Seedly, with an average rating of 4.8 stars. As can be seen, most of the consumers were satisfied with the overall user experience after making the switch.

Part 4: Customer Service

If you know me, you will know that I hold a high regard for good customer service. This is because these are the professionals who you will approach in the event of a hiccup. With Senoko Energy, you may call their customer service hotline at 1800 688 8888, use their LiveChat service, or email them via their online web form. Personally, I prefer to send them a message via WhatsApp. By and large, their replies have been prompt, polite, and helpful. This makes me feel comfortable working with them.

Part 5: Fixed Price Plans

Now that we know Senoko Energy is a great company to work with, let’s find out the plans that it offers, starting with the three standard fixed price plans. By choosing one of the following three electricity plans, you will pay a fixed electricity rate throughout the entire contractual period. This is regardless of the future electricity tariff. In detail, the three standard fixed price plans are:

• LifePower12: 12 months fixed price at 28.67 cents/kWh
• LifePower24: 24 months fixed price at 25.88 cents/kWh
• LifeGreen24: 24 months fixed price at 26.26 cents/kWh

If you prefer a shorter lock-in period, choose LifePower12. In this case, you will pay a fixed electricity rate of 28.67 cents/kWh over the next 12 months. If you are comfortable with a longer lock-in period and wish to pay the least amount possible, choose LifePower24. If you prefer a plan that is 100% certified to be solar carbon neutral, choose LifeGreen24.

Senoko Energy also offers a non-standard fixed price plan, LifePower36. This plan offers an electricity rate of 25.33 cents/kWh over the next 36 months.

Part 6: Discount Off the Regulated Tariff Plans

A discount off the regulated tariff plan enables you to enjoy a discount off the prevailing electricity tariff. In other words, you will definitely enjoy some savings as compared to staying with SP Group. Here are the two discount off the regulated tariff plans that Senoko Energy offers:

• LifeSteady24: 24 months, 1.635 cents/kWh discount off the regulated tariff
• LifeSteady36: 36 months, 1.635 cents/kWh discount off the regulated tariff

As can be seen, both plans offer the same rate of discount. With this in mind, you will need to evaluate your preferred lock-in duration. Between 1 January 2026 and 31 March 2026, the electricity tariff is 29.11 cents/kWh. Accordingly, these two plans offer a discount of around 5.4% off the current tariff.

Part 7: Timing-Based Plan

LifeSavvy24 charges you based on the usage at different timings of the day. In detail, over the next 24 months, the electricity rate is

• 36.95 cents/kWh during the peak period from 7 am to 11 pm; and
• 20.05 cents/kWh during the off-peak period from 11 pm to 7am.

This plan may be suitable for you if there isn’t much electricity usage during the day.

Part 8: Promotions

Part 8.1: Promotion for 12-month Contract

Summing up, you may enjoy up to a $50 bill rebate for the 12-month plan by stacking my referral code (LFSBFXNC) with one of the following three promotions:

• Set up recurring payments with Maybank credit card and use MBKK20 to enjoy a $20 bill rebate.
• Set up GIRO for the recurring bill payment and use GIROYE30 to enjoy a $30 bill rebate.
• If none of the above promotions entice you, use YE10 to enjoy a $10 bill rebate.

Remember to key in both my referral code, LFSBFXNC together with any of the above mentioned promotion code before you complete the sign up process to enjoy a total bill rebate of up to $50.

Part 8.2: Promotion for 24-month Contract

Meanwhile, you may enjoy up to $160 bill rebate for the 24-month plan by stacking my referral code (LFSBFXNC) with one of the following nine promotions:

• Make 3 consecutive bill payments with the applicable Trust card and use TBYE120 to enjoy a $120 bill rebate.
• Set up recurring payments with Maybank credit card and use MBKK140 to enjoy a $140 bill rebate.
• Set up GIRO for the recurring bill payment and use GIROYE3AP to get a PRISM+ Aura Air Purifier worth $279
• Set up GIRO for the recurring bill payment and use GIROYE2GS to get a Tefal IT3280 Garment Steamer worth $169
• Set up GIRO for the recurring bill payment and use GIROYE4HD to get a Dreame Hair Gleam High-speed Hair Dryer worth $299
• Set up GIRO for the recurring bill payment and use GIROYE6AF to get a Philips NA210/09 Air Fryer (3.2L) worth $199
• Set up GIRO for the recurring bill payment and use GIROYE100 to enjoy a $100 bill rebate.
• Use NVX200 to enjoy a $100 Senoko Energy bill rebate and $100 Novowatt EV charging credits.
• If none of the above promotions entice you, use YE60 to enjoy a $60 bill rebate.

Remember to key in both my referral code, LFSBFXNC together with any of the above mentioned promotion code before you complete the sign up process to enjoy either the gift with a $20 bill rebate or a total bill rebate of up to $160.

Part 8.3: Promotion for 36-month Contract

For a 36-month plan, stack my referral code, LFSBFXNC with one of the following three promotions to enjoy a total bill rebate of up to $170.

• Set up GIRO for the recurring bill payment and use GIROYE7SL to get a Samsonite Red TOIIS luggage worth $320
• Set up GIRO for the recurring bill payment and use GIROSYE5RV to get a Xiaomi Robot Vacuum S20 worth $359
• Set up GIRO for the recurring bill payment and use GIROYE150 to enjoy a $150 bill rebate.

Remember to key in both my referral code, LFSBFXNC together with any of the above mentioned promotion code before you complete the sign up process to enjoy either the gift with a $20 bill rebate or a total bill rebate of $170.

Part 9: My Evaluation

The difference between the fixed price rate for a 12-month and a 24-month plan is 3.5% and the key determinant is your willingness to have a longer lock-in period.

Given that the Energy Market Authority reviews the electricity tariff every quarter, I feel that 24 months is a long lock-in period. For the most part, there are plenty of chances for the energy cost to fall by 3.5%. Based on the historical data, this dip is certainly possible. Hence, 12-month is the maximum lock-in period that I would consider.

After switching over to Senoko Energy (in July 2022). I have been saving an average of $7.24 on my electricity bill every month. At the end of each calendar month, Senoko Energy will send both a SMS and an email to notify me that my electricity bill is ready for viewing. Additionally, if there is any U-Save rebate that I can utilise to offset my bill, Senoko Energy will do so automatically. Overall, it has been a seamless and pleasant experience.

Part 10: How to Sign Up

Finally, here is how you can sign up for one of Senoko Energy’s electricity price plans.

1. Go to their website.
2. From the top navigation menu, click “Price Plans”.
3. Determine which plan you would like to sign up, then click “Choose Plan”.
4. Enter my referral code, LFSBFXNC (you will get a $20 bill rebate).
5. If you have an additional promo code (from Part 8), enter the relevant promo code.
6. Click “Proceed to Checkout”.
7. Enter your particulars in the application form and Submit.

After you have completed the signup process, you will receive an email from Senoko Energy. This is to inform you that they have received your application and will take a few days to process the information. In my case, I received another email from Senoko Energy 1.5 hours later to inform me that my application has been approved. Thereupon, Senoko Energy will assist to transfer my utility account from SP Group (by default) to Senoko Energy. Additionally, the email will also contain the price plan’s fact sheet, product terms, standard terms and conditions, and agreement. Therefore, don’t delete that email too quickly!

First Published: 5 July 2022
Last Updated: 11 February 2026